Our Services
At Business Administrators & Consultants, Inc. (BAC), we provide a comprehensive, full-service solution to self-funded health plan administration — designed to reduce your administrative burden, improve plan performance, and support your employees every step of the way.
- Turn-key implementation and day-to-day plan supervision
- Eligibility and enrollment management and ID card issuance
- Realtime Eligibility and Benefit Verification for providers using BAC’s payer ID
- Monthly billing, premium collection, distribution to vendors, and reconciliation
- Full compliance and COBRA administration
- Seamless coordination with your HR team
- In-house processing of medical, dental, vision, HRAs, FSAs, dependent care, and short-term disability
- Adherence to your Plan Document to ensure claims are processed accurately and in line with your plan’s rules and benefits
- Focus on accuracy, cost control, and turnaround time
- Claims are reviewed by experienced, fully trained examiners who understand how to interpret a claim — going beyond system configuration and auto-adjudication to deliver accurate results
- Dedicated claims specialist to ensure member satisfaction
- In-house nurses provide personalized guidance to help members navigate complex or chronic health conditions
- Proactive outreach to support high-risk or high-cost individuals and improve outcomes
- Clinical oversight of claims to ensure medical necessity and appropriate care coordination
- Collaboration with providers and case managers to reduce avoidable costs and hospitalizations
- A compassionate, member-focused approach that improves the health experience and supports your plan’s financial health
- Transparent tracking of contributions, payments, and plan expenses
- Monthly plan account reconciliation
- Detailed monthly financial reports to monitor plan health – accrual and cash basis
- Support for audits, funding projections, and cost planning
- ERISA, HIPAA, ACA, COBRA, and No Surprises Act compliance
- Preparation and maintenance of Plan Documents and Wrap Documents to ensure your plan is clearly defined, compliant, and up to date with best practices
- SBCs and required plan notices
- Assistance with Form 5500 and PCORI filings
- Ongoing updates and guidance on regulatory changes
- High-touch, personalized support for both employers and employees
- Fast, responsive follow-up to resolve issues and answer benefit questions
- Direct access to a dedicated team of benefit specialists to help your team navigate plan benefits with confidence
- Proactive outreach to providers when needed to assist with claims, eligibility, or care coordination
- Empowering your team with guidance every step of the way
- Claims submission and reimbursement tracking
- Monitoring of stop-loss thresholds and trigger points
- Coordination with carriers to minimize employer liability
- Underwriting experience to aid in competitive stop loss procurement
- On-demand and scheduled reporting
- Transparent, near real time access to your plan data
- Insights into utilization, high-cost claimants, and trends
- Data-driven recommendations to control costs and improve outcomes
- Integration with PPO networks, PBMs, and telemedicine
- Oversight of vendor contracts and performance
- Simplified coordination to enhance the member experience
Your Plan, Our Expertise — Effective Solutions for Your Benefits